Accessibility approach

The website redesign is being developed with recognized accessibility practices in mind. These practices include clear headings, readable text, sufficient color contrast, descriptive link text, meaningful alternative text for informative images, visible keyboard focus, form labels and instructions, mobile-responsive layouts, browser zoom support, and reduced reliance on color alone to communicate meaning.

Web Content Accessibility Guidelines are used as a technical reference during design and review. This statement does not represent that every page or third-party service has been formally audited or certified to conform to a particular WCAG level.

Ongoing work

Accessibility is an ongoing process rather than a one-time certification. The firm plans to review core pages, navigation, forms, calculators, links, headings, images, keyboard use, mobile layouts, and common screen-reader interactions before the redesigned pages replace the current published site.

Automated checks may be used to identify some issues, but automated results alone do not establish that a website is fully accessible. Manual review and reports from people using the website remain important.

Third-party services

Some website functions are provided by third parties, including WordPress.com and Jetpack hosting features, Calendly scheduling, the TaxDome client portal, Google Maps, and government or informational websites reached through external links.

The firm does not control every accessibility feature or change made by those providers. If a third-party service creates a barrier, contact the firm so an alternative way to obtain information, schedule, communicate, or complete the relevant task can be considered.

Alternative access and communication

Reasonable efforts will be made to provide website information through another method when a digital barrier prevents access. Depending on the request, alternatives may include telephone assistance, an accessible electronic document, a plain-text explanation, help scheduling an appointment, or another communication method appropriate to the information involved.

Do not send Social Security numbers, tax documents, banking information, identity documents, or other sensitive records by ordinary email when requesting accessibility assistance. The firm will provide instructions for an approved secure method when sensitive information is needed.

Report an accessibility issue

When reporting a problem, provide as much of the following information as is practical:

• The page title or web address
• The information, form, link, calculator, or task you were trying to use
• A description of the barrier or error
• The device, browser, and assistive technology involved, when relevant
• The preferred way to receive a response
• Any alternative format or assistance that would be useful

The firm will review the report and determine an appropriate response based on the nature of the issue, the information requested, available technology, security requirements, and the involvement of any third-party provider.

Official accessibility references

• U.S. Department of Justice guidance on web accessibility and the ADA
• W3C overview of the Web Content Accessibility Guidelines
• Web Content Accessibility Guidelines 2.2

Statement updates

This statement may be revised as the website, accessibility review process, service providers, or available assistance methods change. The review date above identifies the version currently posted.